Also, Find My iPhone requires that the app be installed and configured on the device that you are trying to locate. It is one of the main reasons why it cannot locate a device. Weak or no network connectivity can result in rendering Find My iPhone to get GPS data from your phone. Step 2: Try switching from your Wi-Fi to cellular data on the device that you're trying to locate, if it is with you.Step 1: Go to “Settings” → “General” → “Date & Time” to correct the date if it is wrong.Whatever the cause, here are some steps you can take to fix the issue. Weak internet connection can also be a reason for Find My iPhone to believe that your device is offline. Also, if the concerned device has been turned off or is not connected to an internet connection, it will result in the same issue. It could be the result of incorrect date and time settings on the device that you are trying to locate. There are several reasons why your iPhone might appear as offline on the Find My iPhone app. But why is Find My iPhone saying offline, and more importantly, how can you fix it? In this situation, you won't be able to track your phone's location, send alerts, or erase its data remotely. However, one of the most frustrating things that can happen is when the app shows your device as "offline". Losing your iPhone can be a nightmare, but the Find My iPhone app can help you locate it in no time. Setting fetch to manual, however, will result in Find My iPhone's inability to work. Step 3: Go to “Settings” → “Mail, Contacts, Calendars” → “Fetch New Data” and enable push or set fetch to every 15 or 30 minutes or as per your desire.Step 2: Go to “Settings” → “Mail, Contacts, Calendars” → “Your Mobile Me” account and set “Find My iPhone” to ON.Step 1: Go to “Settings” → “General → “Location Services” and make sure that they are enabled.How to Fix It When Find My iPhone Isn't Working? Moreover, some settings may be prohibiting the app from fetching important data, hence resulting in its inability to work. The most common cause of this issue is improper setup of Find My iPhone on your device. There are a few reasons why 'Find My iPhone' may not be working, such as a weak or no internet connection, a disabled location services, or a software issue.
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